At Anise Health, we're here to help you deepen your self-understanding, build resilience, and develop skills that enhance your long-term mental well-being. Our care model integrates therapy and coaching to provide culturally-responsive support tailored to your personal and cultural context.

Common Concerns We Support:

Many clients come to Anise seeking help with a variety of emotional and life challenges. Specifically, our providers are trained to explore your intersecting identities and provide targeted support for stressors commonly experienced by specific cultural groups, such as:

• Stress and burnout

• Anxiety and panic

• Depression and low motivation

• Life transitions and identity exploration

• Relationship and family dynamics

• Perfectionism and imposter syndrome

• Guilt, shame, and cultural pressure to achieve

• Bicultural tension and generational conflict

• Navigating stigma around mental health

• Balancing individual goals with family expectations

• Navigating the immigration experience and assimilating to both cultures

Anise’s provider network includes professionals from diverse ethnic backgrounds, sexual orientations, and therapeutic approaches. This diversity helps us offer care that resonates with your lived experience and aligns with your values and goals.

What We Don’t Currently Provide:

While we offer individual therapy and coaching through telehealth, please note that we do not currently offer:

• Medication management (psychiatry)

• Couples or family therapy

• In-person sessions

Culturally responsive mental health care is an approach that recognizes and integrates each client’s racial, cultural, and social identity into the therapeutic process, as we recognize that these factors deeply influence how you see the world, how you want to live in it, and how your mental health needs show up. Rather than applying a one-size-fits-all method, it honors the individual’s lived experiences, values, and cultural background—ensuring that care feels relevant, respectful, and effective.

What This Means at Anise Health

At Anise Health, culturally responsive care is core to our mission and model of care. Specifically, this looks like:

• Acknowledging cultural context: Our therapists and coaches are trained to understand how culture shapes mental health—such as stigma, family expectations, and identity conflicts. This is especially important in our work with Asian American communities.

• Tailoring treatment plans: Interventions are adapted to incorporate culturally familiar practices, values, and communication styles. 

• Addressing intersectionality: We recognize that identity is multifaceted. Our care model considers how ethnicity, gender, religion, immigration status, language, and family dynamics all intersect and influence mental health.

• Improving access and outcomes: Research shows that culturally-adapted care is nearly 5x more effective than generic treatments. At Anise, our data supports this—clients demonstrate higher engagement and greater improvement rates compared to traditional care models.

In Short

Culturally responsive care sees you as more than a diagnosis. It’s about meeting you where you are—clinically, culturally, and personally—so that your care resonates with who you are and how you experience the world. Our goal is to create a safe, affirming, and effective care experience where you feel seen, heard, and understood.

Yes—there is strong evidence that culturally responsive mental health care leads to better outcomes.

Numerous studies have linked cultural sensitivity in care to improved treatment adherence, greater client satisfaction, and stronger health outcomes (Lukoschek, 2003; Rose, Kim, Dennison & Hill, 2000).

One of the most comprehensive studies to date, a meta-analysis of over 14,000 participants, found that:

• Culturally adapted mental health interventions are 4.7 times more effective than unadapted or no intervention.

• These interventions were associated with improved health outcomes across diverse populations.

• Interestingly, patient-therapist ethnic matching had low correlation with clinical outcomes. This means that the key factor is not shared ethnicity, but rather whether the therapist has been trained to deliver culturally adapted interventions with sensitivity and understanding.

(Source: Hall, et al., 2016 – A Meta-Analysis of Cultural Adaptations of Psychological Interventions)

What This Means at Anise Health

At Anise, our care model is grounded in this evidence. We believe that mental health care should reflect the lived experiences, cultural values, and social contexts of each individual. That’s why we:

• Train all therapists and coaches in culturally responsive practices.

• Personalize care plans to integrate culturally familiar frameworks and goals.

• Aim to reduce barriers—like stigma, language, or identity-related disconnects—that often prevent individuals from receiving effective care.

We’re committed to making culturally-adapted mental health interventions more accessible while continuously improving our ability to personalize care.

Anise Health provides culturally-responsive mental health care primarily through telehealth services.

🗺️ Currently Available These States

Our services are primarily available to residents of the following states:

• California (CA)

• New York (NY)

• Massachusetts (MA)

• Florida (FL)

• Washington (WA)

• New Jersey (NJ)

• Texas (TX)

🧭 What If I Live in Another State?

If you live outside these states, you may still be eligible for care on a self-pay basis, depending on provider licensure and availability in your state.

• Insurance coverage is not available for care outside of CA, NY, MA, FL, or WA at this time.

• Services in additional states are offered only through self-pay and subject to provider capacity. 

If interested, please fill out our Intake Form.

Getting started with care at Anise Health is simple and streamlined. All appointments are held virtually through our secure telehealth platform, and your care is guided by a culturally-responsive team of licensed providers.

Here’s how to schedule your first appointment:

✅ Step 1: Submit the Intake Form

Start by filling out our short online intake form. This form collects key information about:

• Your mental health needs

• Cultural background and lived experience

• Preferences for provider identity, approach, and communication style

This allows our system to make personalized, values-based recommendations.

💻 Step 2: Create Your Anise Portal Account

After submitting your intake form, you’ll be prompted to create an account in the Anise Health portal. This is where you’ll:

• View your personalized therapist matches

• Book your sessions

• Access resources and manage your care plan

🤝 Step 3: Get Matched

Immediately after submitting the intake form and creating your Anise Portal account, you'll receive 2–3 therapist recommendations from our network. These matches are selected based on clinical fit, cultural alignment, state licensure, and insurance compatibility (if applicable). If additional review is needed from your intake form, we will get back to you in 1-2 business days.

💬 Step 4: Schedule Intake Appointment

After reviewing your matched providers, you can schedule an intake appointment with the provider you feel is the best fit. 

We offer a satisfaction guarantee, meaning if the intake was not to your satisfaction, we can schedule an intake for you with another therapist at no additional cost. 

• If after the intake appointment you feel that the match isn't the right fit for you, please let us know by submitting the Provider Change Request Form. Our team will get back to your shortly after reviewing your feedback with next steps.

🌱 Step 5: Begin Care

Once you've confirmed your therapist, you’ll activate your subscription and can book your appointments for the first month with your integrated care team, which includes:

• A licensed therapist

• A certified behavioral coach

Together, your care team will support your mental health journey by combining emotional insight with real-life, actionable strategies. 

💻 All Appointments Are Virtual

Every session is conducted via secure video call—so you can attend from the comfort and privacy of your home.

Given our mission to address cultural gaps in traditional mental health care, we are intentionally rolling out services one cultural group at a time. At this stage, our platform is focused on serving eligible adults 18+ who self-identify as Asian American.

This includes individuals from East Asian, South Asian, Southeast Asian, Pacific Islander, and mixed-race Asian backgrounds. Our clinical model, digital resources, and provider training have been built with cultural attunement to the Asian American experience in mind.

🌍 What About Other Cultural Backgrounds?

While our current services are centered on Asian American identity, we do not prevent individuals from other backgrounds from signing up. However, we want to be transparent that:

• Our therapists and coaches have been trained specifically to address cultural nuances common within Asian American communities

• Our resource library are tailored to support identity-related stressors, family dynamics, and values that may be more relevant for this population

At this time, Anise Health primarily offers services in English. However, we do have multilingual providers within our network who may be able to offer support in additional languages on a case-by-case basis.

If receiving care in a language other than English is important to you, we encourage you to reach out to us at support@anisehealth.co so we can explore available options.

We recognize the critical role that language plays in mental health care, especially within immigrant and bicultural communities. Addressing language barriers is a key part of our mission, and we are actively working on building more comprehensive language support into our platform in the future.

Thank you for your patience and understanding as we continue to expand access and inclusivity in mental health care.

Yes—we welcome referrals and truly appreciate your support in helping others find culturally responsive care. Whether you're a client or a provider, there are a couple of ways to refer someone to Anise Health:

👥 Referrals from Friends & Family

If you have a friend or family member who could benefit from Anise’s services, we’d love to thank you for your support!

• Get Rewarded – Email us at support@anisehealth.co to request a unique referral code.

• Share the Code – Your loved one can enter the code at checkout to receive a discount on their care plan.

• Receive Credit – We’ll apply a credit to your account as a token of our appreciation once they enroll.

🩺 Referrals from Providers

If you’re a provider looking to refer a client to Anise, there are two ways to do so:

• Submit a Referral Form – Use our referral form to securely share client information with our team. A member of our Support team will reach out to the client to start the process.

• Direct Clients to the Intake Form – Prospective clients can also begin care by completing our online intake form, which allows us to match them with a culturally-attuned therapist.

If you have any questions about the referral process, feel free to reach out to us at support@anisehealth.co. We're grateful for your support in helping others access care that's tailored to each individual.

At Anise Health, we are here to support your ongoing mental wellness through culturally responsive therapy and coaching. However, we are not a crisis service and cannot provide immediate support for urgent or life-threatening situations.

If you are currently experiencing a crisis—such as thoughts of harming yourself or others, a psychiatric emergency, or severe emotional distress—please seek immediate help from emergency services or a crisis line.

🚨 Emergency Resources:

• Call or Text 988 – 988 Suicide & Crisis Lifeline. Available 24/7 for free and confidential support.

• Call 911 – If you or someone else is in immediate danger.

• Go to the nearest emergency room – For in-person evaluation and stabilization.

After the Crisis

Once things have settled, we encourage you to reach out to our Clinical Team at clinical@anisehealth.co to discuss appropriate next steps for care. If you are a current client of Anise, your provider will help support creating a safety plan and determine whether Anise Health is the right fit for your ongoing care needs.

A Note About Our Services

Anise Health provides outpatient, non-emergent telehealth care. Because we do not offer 24/7 coverage or psychiatric care, we are not appropriate for individuals with high-risk needs or those who require crisis intervention.

We care deeply about your safety. If you have any questions about whether Anise is the right level of care for you, please don’t hesitate to contact our Support Team at support@anisehealth.co.