Notice of Privacy Practices
Your Information. Your Rights. Our Responsibilities.
This notice describes how medical information about you may be used and disclosed by Anise Health, Inc., Anise Health Psychiatry, P.C., Culture Care Medical, P.C., and Anise Health, P.A (collectively, “Company”) and how you can get access to this information. Please review it carefully. This notice is effective as of July 20, 2023.
Your Rights
You have the right to:
Get a copy of your paper or electronic medical record
Correct your paper or electronic medical record
Request confidential communication
Ask us to limit the information we share
Get a list of those with whom we’ve shared your information
Get a copy of this privacy notice
Choose someone to act on your behalf
File a complaint if you believe your privacy rights have been violated
Your Choices
You have some choices in the way that we use and share information as we:
Tell family and friends about your condition
Offer you the opportunity to participate in research
Interpret test results and past health care history
Market our services and sell your information
Our Uses and Disclosures
We may use and share your information as we:
Treat you
Run our organization
Bill for your services
Help with public health and safety issues
Do research
Comply with the law
Address law enforcement, and other government requests
Respond to lawsuits and legal actions
Your Rights
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your medical record
You can ask to see or get an electronic or paper copy of your medical record and certain other health information we have about you. Ask us how to do this.
We will provide a copy or a summary of your health information, usually within 30 days of your request. You need to submit your request in writing by sending an email to our Privacy Officer at legal@anisehealth.co or mailing it to 285 Nostrand Ave Unit #116 Brooklyn, NY 11216.
If we cannot provide a copy within 30 days, we will let you know why, in writing, we need more time. We will provide you with records or health information within 60 days of your original request.
We may charge a reasonable, cost-based fee.
Ask us to correct your medical record
You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
We may say “no” to your request, but we’ll tell you why in writing within 60 days.
Request confidential communications
You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
We will accommodate reasonable requests, but do not have to agree to requests that make it more expensive to communicate with you than most other patients (for example, sending all communications via private courier or registered mail).
Ask us to limit what we use or share
You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.
Get a list of those with whom we’ve shared information
You can ask for a list (accounting) of the times we’ve shared your health information for up to six years prior to the date you ask, who we shared it with, and why.
We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make or you agreed to permit us to make). We may charge a reasonable, cost-based fee if you ask for more than one accounting each year.
Get a copy of this privacy notice
You can email yourself a copy of this notice at any time, or request a paper copy be mailed to you at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
Choose someone to act for you
If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices on your behalf about your health information.
We will make sure the person has this authority and can act for you before we take any action.
File a complaint if you feel your rights are violated
You can complain if you feel we have violated your rights by contacting our Privacy Officer at legal@anisehealth.co or 929-483-4826.
You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
We will not retaliate against you for filing a complaint.
Your Choices
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will work with you to develop reasonable instructions.
In these cases, you have both the right and choice to tell us how to:
Share information with your family, close friends, or others involved in your care
If you are not able to tell us your preference, for example if you become incapacitated, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases we never share your information unless you give us written permission:
Marketing purposes
Sale of your information
Most sharing of psychotherapy notes
Under certain state laws, we may not share certain sensitive information, such as HIV/AIDS status, sexually transmitted diseases, genetic information, or mental health and substance use treatment records, without your express written permission.
Our Uses and Disclosures
How do we typically use or share your health information?
We typically use or share your health information in the following ways.
Treatment
We can use your health information and share it with other professionals who are treating you.
Example: A doctor treating you for a specific condition asks another doctor about your overall health condition.
Run our organization
We can use and share your health information to run our practice, improve our services, improve your care, and contact you when necessary.
Example: We use health information about you to manage your treatment and services.
Bill for your services
We can use and share your health information to bill and get payment from health plans or other entities.
Example: We give information about you to your health insurance plan so it will pay for your services.
How else can we use or share your health information?
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet certain conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.
Help with public health and safety issues
We can share health information about you for certain situations such as:
Preventing disease
Helping with product recalls
Reporting adverse reactions to medications
Reporting suspected abuse, neglect, or domestic violence
Preventing or reducing a serious threat to anyone’s health or safety
Do research
We can use or share your information for health research.
Comply with the law
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
Address law enforcement, and other government requests
We can use or share health information about you:
For law enforcement purposes or with a law enforcement official
With health oversight agencies for activities authorized by law
Respond to lawsuits and legal actions
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
Other ways we use your information
We will never sell your information to third parties
We may share your information with our partners and affiliates, including our administrative services company and certain third-party vendors that provide payment processing or data hosting services.
Our Responsibilities
We are required by law to maintain the privacy and security of your protected health information.
We will let you know promptly if a breach occurs that has compromised the privacy or security of your information.
We must follow the duties and privacy practices described in this notice and provide you with either a paper copy or request an email copy by clicking here.
We will not use or share your information other than as described here unless you tell us we can. You may change your mind at any time, but you need to let us know we can’t use your information any more in writing.
There may be some instances where we have already used or disclosed information as you permitted or directed, and we can’t get that information back. For example, if the information is being used in research, the information can’t be withdrawn from the project.
For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.
Changes to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and here on our website.